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Managed Firewalls

Managed Firewall Services

Enterprise Firewall Management,
24×7 by Certified Experts

Iamem Hosting's managed firewall service goes far beyond basic configuration — we actively monitor, manage, and optimise your firewall infrastructure across PFSense, OPNSense, Fortinet, Cisco, and Palo Alto platforms, including Zero Trust Network Access (ZTNA).

PFSense OPNSense Fortinet FortiGate Cisco Firepower Palo Alto NGFW ZTNA 24×7 SOC IDS / IPS
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Redefining Network Security & Productivity

Managing firewalls in-house is time-consuming, expensive, and fraught with risk. A single misconfigured rule can expose your entire network. Iamem Hosting's managed firewall service delivers enterprise-grade protection at a fraction of the cost of an in-house security team.

Our certified firewall engineers are available 24×7×365 to handle all aspects of your firewall — from initial design and deployment to ongoing configuration management, rule audits, firmware upgrades, threat response, and compliance reporting.

We manage the full spectrum — from open-source solutions like PFSense and OPNSense to enterprise platforms including Fortinet FortiGate, Cisco Firepower, and Palo Alto Networks NGFWs — including modern Zero Trust Network Access (ZTNA) architectures.

🔒 Certified Firewall Engineers — 24×7 SOC
Managed Firewalls — Iamem Hosting

Firewall Platforms We Manage

🔵

pfSense

Open-source firewall and router based on FreeBSD. Highly capable, flexible, and widely deployed in SMBs and enterprises.

Open Source
🟠

OPNsense

Feature-rich open-source firewall platform with a modern UI, built-in IDS/IPS (Suricata), and excellent plugin ecosystem.

Open Source
🔴

Fortinet FortiGate

Industry-leading NGFW with FortiOS — deep packet inspection, SD-WAN, SSL inspection, FortiGuard threat intelligence, and FortiAnalyzer integration.

Enterprise NGFW
🟢

Cisco Firepower

Cisco's next-generation firewall platform — FTD with FMC, advanced threat protection, AMP for networks, and seamless integration with Cisco SecureX.

Enterprise NGFW
🟣

Palo Alto NGFW

Market-leading NGFW with App-ID, User-ID, Content-ID — best-in-class application visibility, WildFire sandbox, and Panorama central management.

Enterprise NGFW
Zero Trust Network Access

ZTNA — Never Trust, Always Verify

Traditional VPNs grant broad network access once authenticated. Zero Trust Network Access (ZTNA) is the modern replacement — granting least-privilege, identity-aware, context-based access to only the specific resources a user needs.

We implement and manage ZTNA across Palo Alto Prisma Access, Fortinet ZTNA, Cisco Secure Access, and open-source solutions — providing secure remote access without the attack surface of a traditional VPN.

  • Identity & device verification before every connection
  • Micro-segmentation — users access only what they need
  • Eliminates lateral movement within your network
  • Works for remote, hybrid, and on-premise users
  • Integrates with Azure AD, Okta, and Google Workspace
  • Continuous trust verification — not just at login
🔑

Identity-Aware Access

Every access request is verified against user identity, device posture, and context — not just network location.

🧱

Micro-Segmentation

Users and workloads are isolated into micro-segments — limiting blast radius if a credential is compromised.

🌐

Secure Remote Access

Replace legacy VPN with application-level access that works from any device, anywhere, without exposing your network.

📊

Continuous Monitoring

All sessions are continuously monitored and re-evaluated. Anomalous behaviour triggers automatic session termination.

What We Manage

Our Managed Firewall Services

A complete suite of firewall management services — from deployment to active threat response, available 24×7.

🚧

Firewall Rule Management

Ongoing management of firewall rulesets — creating, modifying, and retiring rules as your business evolves. We conduct regular rule audits to remove redundant, overly permissive, or shadow rules that create unnecessary attack surface.

Core Management
🔍

Intrusion Detection & Prevention (IDS/IPS)

Configuration and management of IDS/IPS on Suricata (OPNsense/pfSense), Cisco SNORT, Fortinet IPS, and Palo Alto Threat Prevention. We tune signatures to minimise false positives while maintaining strong detection rates.

Threat Detection
🦠

Gateway Anti-Virus

Managed gateway AV scanning of HTTP, HTTPS, SMTP, and FTP traffic for malware hidden in web traffic. We configure SSL inspection to scan encrypted traffic without breaking legitimate applications.

Security
🌐

Web Content Filtering

URL and application-based web filtering to enforce acceptable use policies — blocking malicious sites, phishing domains, and productivity-sapping categories. Full visibility into top applications, users, and bandwidth consumers.

Compliance
🔎

Deep Packet Inspection (DPI)

Application-layer traffic analysis to identify and control applications regardless of port or protocol. Enforce granular policies — permit Salesforce but block Dropbox, permit Teams but block BitTorrent — all from a single policy engine.

Traffic Control
🔐

VPN Management

Setup and management of Site-to-Site VPNs (IPSec, SSL) and remote access VPNs across all platforms. We manage certificate lifecycles, peer configurations, and failover tunnels — ensuring always-on connectivity between your sites.

Connectivity
📈

24×7 Monitoring & Alerting

Continuous monitoring of firewall health, traffic anomalies, policy violations, and threat events. We integrate with SIEM platforms and deliver real-time alerts with defined escalation procedures for critical incidents.

SOC
⚡

Managed Detection & Response (MDR)

Our MDR service layers expert security analyst response on top of firewall controls — detecting hidden threats, investigating incidents, and delivering swift, coordinated responses to active threats in your environment.

MDR
📋

Compliance & Reporting

Regular compliance reporting for PCI-DSS, HIPAA, ISO 27001, and India's DPDP Act. We provide monthly firewall health reports, audit logs, rule change histories, and executive dashboards for your security team and auditors.

Compliance
24×7
Security Operations Centre
<15m
Critical Incident Response Time
99.9%
Firewall Uptime SLA
5
Firewall Platforms Supported
Why Iamem Hosting

India's Most Trusted Managed Firewall Provider

Enterprise-grade network security at a fraction of the cost of an in-house security team.

🏆

Certified Engineers

Our team holds certifications from Fortinet (NSE), Cisco (CCNP Security), and Palo Alto (PCNSE) — ensuring expert-level management across every platform we support.

👁️

24×7 SOC Monitoring

Our Security Operations Centre monitors your firewall round the clock — detecting threats, responding to incidents, and generating compliance reports automatically.

⚡

Rapid Response

Critical security incidents receive a response within 15 minutes. We follow defined runbooks for common threat scenarios, minimising dwell time and blast radius.

💰

Cost-Effective

Get enterprise-grade firewall management at a fraction of the cost of hiring a full-time security analyst. No recruitment, no training, no retention costs.

📋

Compliance Ready

We maintain audit trails, rule change logs, and compliance reports for PCI-DSS, HIPAA, ISO 27001, and India's DPDP Act — ready for your next audit.

🔄

Vendor-Agnostic

We manage 5 firewall platforms — pfSense, OPNsense, Fortinet, Cisco, and Palo Alto. You keep your existing hardware; we bring the expertise.

🇮🇳

India-Based Support

All support is handled by our India-based team. We understand local compliance requirements including IT Act 2000 and DPDP Act 2023, with no overseas outsourcing.

🛡️

Proactive Security

We don't just respond to incidents — we proactively hunt for misconfigurations, deprecated rules, and emerging threats before they can be exploited.

Process

How We Onboard Your Firewall

A structured, zero-disruption onboarding process — from initial audit to full managed service in days.

1

Free Security Audit

We review your existing firewall configuration — ruleset analysis, misconfiguration detection, compliance gaps, and performance assessment — delivered as a written report.

2

Hardening & Baseline

We remediate all critical findings, establish a clean baseline configuration, implement logging and monitoring, and document your complete network topology.

3

SOC Integration

Your firewall is onboarded into our 24×7 SOC — monitoring, alerting, and incident response procedures are configured and tested with your team.

4

Ongoing Management

Continuous rule management, firmware updates, monthly reports, quarterly rule reviews, and proactive threat hunting — we handle everything end-to-end.

FAQ

Frequently Asked Questions

Everything you need to know about our managed firewall services.

What is a managed firewall service?
A managed firewall service means we take over all aspects of your firewall — design, deployment, configuration, ongoing rule management, monitoring, incident response, firmware updates, and compliance reporting. You get enterprise-grade firewall expertise without the cost and complexity of maintaining an in-house security team.
Which firewall platforms do you support?
We manage pfSense, OPNsense, Fortinet FortiGate, Cisco Firepower (FTD), and Palo Alto Networks NGFWs. We also implement and manage ZTNA solutions including Palo Alto Prisma Access, Fortinet ZTNA, and Cisco Secure Access. If you have an existing firewall from any of these vendors, we can take over management immediately.
What is ZTNA and do I need it?
Zero Trust Network Access (ZTNA) replaces traditional VPN with identity-aware, least-privilege access to specific applications — rather than broad network access. If your organisation has remote workers, hybrid work, or cloud workloads, ZTNA significantly reduces your attack surface. We can assess whether ZTNA is right for your environment and implement it alongside or as a replacement for your existing VPN.
Does my business really need a managed firewall?
Yes — cyber threats are increasingly sophisticated and targeted. A firewall that is deployed but not actively managed becomes a false sense of security. Rulesets grow stale, firmware goes unpatched, and misconfigurations accumulate. Our managed service ensures your firewall is always current, correctly configured, and actively monitored — not just installed and forgotten.
How quickly can you deploy or take over a firewall?
For taking over management of an existing firewall, we can typically complete onboarding within 2–5 business days — covering configuration review, SOC integration, and documentation. For new deployments, timelines depend on complexity but we typically complete standard firewall deployments within 1–2 weeks including testing.
What is a next-generation firewall (NGFW) and why is it better?
NGFWs go far beyond port/protocol filtering. They include deep packet inspection, application awareness (App-ID), user identity tracking, SSL/TLS decryption, intrusion prevention, URL filtering, and threat intelligence integration. Fortinet, Cisco Firepower, and Palo Alto are all NGFWs — offering far more visibility and control than traditional stateful firewalls.
Do you assist with HIPAA and PCI-DSS compliance?
Yes. Our managed firewall service includes compliance-oriented configurations and documentation for PCI-DSS, HIPAA, ISO 27001, and India's DPDP Act. We maintain audit logs, rule change records, and generate the compliance reports your auditors require — reducing audit preparation time significantly.
I already have a firewall managed by another provider — can I switch?
Yes. We regularly onboard clients switching from another managed service provider. We conduct a full configuration review, document the existing setup, execute a structured handover, and integrate your firewall into our SOC — all with zero disruption to your network operations.
What does your 24×7 monitoring cover?
Our SOC monitors firewall health metrics (CPU, memory, interface status), traffic anomalies, policy violations, IDS/IPS events, VPN tunnel status, authentication failures, and threat intelligence feeds. Alerts are triaged by our engineers in real-time with defined SLAs — critical incidents receive response within 15 minutes.
Do you offer one-time firewall audits?
Yes — we offer standalone firewall security audits covering ruleset analysis, misconfiguration detection, firmware patch status, compliance gap assessment, and best-practice recommendations. This is available as a one-time engagement with no obligation to move to a managed service contract.

Get a Free Firewall Security Audit

We'll review your firewall configuration, identify misconfigurations, and provide a written report of findings — at no charge and with no obligation to engage our managed services.

  • 📞 +91-40-48213085
    Monday–Saturday, 9am–7pm IST
    Emergency support 24×7
  • ✉️ support@iamemhost.com
    Security & firewall enquiries
    Average response: <1 hour
  • 📍 Iamem IT Consulting
    13th Floor, Raheja Mindspace IT Park
    HITEC City, Hyderabad — 500081

Request a Free Firewall Audit

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